Electricity utility: 4 cases that need to be reported immediately

07:30 AM

Tuesday 23 November 2021

Books – Mohamed Salah:

The Electricity Utility and Consumer Protection Regulatory Agency is keen on educating citizens of all the rules regulating their rights and duties towards the electricity company that is affiliated with and subject to it.

The agency explained that there are 4 cases that the subscriber must notify the electricity company publicly at the time of their occurrence, as follows:

1- The occurrence of a malfunction or a short in the meter.

2- Increasing the loads of the subscriber’s unit to preserve the safety of citizens.

3- In the event of changing the type of activity from home to commercial or vice versa.

4- Discovering electricity thefts, whether from the subscriber’s meter or others.


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